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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dusty Townsend

April 9, 2025

5  out of  5
rating by Dusty Townsend
"Great service. Worked to save money while having great coverage. Highly recommend for anyone looking to get new insurance or making a move from another provider."
We responded:
"Dusty, thank you so much for the amazing review! We appreciate you taking the time to share about your experience. Look forward to having you as a customer for many years to come!"
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Shaun Smith

March 31, 2025

5  out of  5
rating by Shaun Smith
"The best! Super easy to deal with"
We responded:
"Thanks for the awesome review Shaun!"
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Collin McDiarmid

March 31, 2025

5  out of  5
rating by Collin McDiarmid
"I couldn’t be happier with my experience at Dustin's office! From the moment I reached out, everyone was friendly, professional, and eager to help. He took the time to explain all my options and made sure I had the best coverage for my needs at a great price. Whenever I have a question, he's always quick to respond and genuinely cares about customers. It’s rare to find such personalized service these days, and I truly appreciate the peace of mind they provide. Highly recommend!"
We responded:
"Collin, thank you so much for the kind review. We are glad to hear you have been taken such great care of. We strive to take care of our customers and genuinely want to make sure they are covered correctly. Look forward to taking care of you for a long time! "
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Lexi Brook

March 17, 2025

5  out of  5
rating by Lexi Brook
"Dustin and his team were so quick to get me fixed up with the best policy that fit me and my family! You could never go wrong giving them a call!"
We responded:
"Thank you so much for the kind review Lexi! We appreciate your business. "
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jusschillin

December 20, 2024

5  out of  5
rating by jusschillin
"I was having to switch my houses and vehicles because I was unsatisfied with my prior agent. I called and spoke with Austin and he was extremely professional, kind, and courteous. He answered my many questions without making me feel as if I should already know the answers. They rates I was quoted are pretty close to what I already pay but the service I received was outstanding!! I highly recommend to anyone to call this agent before deciding on anyone else. I switched today and I feel like I’ll be with the Dustin Cooley State Farm agency for many years to come"
We responded:
"Thank you so much for the kind review! We are very fortunate to have Austin as one of our agents. It means a lot to us that you were taken care of so well. We look forward to taking great care of you. Thank you again!!"
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Carolyn Largent

September 24, 2024

5  out of  5
rating by Carolyn Largent
"Dustin was great. He explained everything. Highly recommend Dustin to help with your insurance needs."
We responded:
"Carolyn, thank you so much for your kind review and for allowing us the opportunity to earn your business! "
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Allyn Wallace

August 16, 2024

5  out of  5
rating by Allyn Wallace
"Dustin and his team were great at getting our car insurance switched over. Very informative and quick service. They are saving my wife and I a lot of money each month as a result. Thanks Dustin!"
We responded:
"Thank you so much for sharing your experience, Allyn! We appreciate your business and look forward to taking care of your insurance needs. "
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Nash Lewis

May 6, 2024

5  out of  5
rating by Nash Lewis
"Dustin saved us hundreds a year! Very prompt and professional."
We responded:
"Thank you Nash! We appreciate your business and your review!"
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Mildred Dixon

March 28, 2024

5  out of  5
rating by Mildred Dixon
"Very prompt in response to your questions and emails. When I first went to State Farm Insurance Dustin assistant me.when I left I felt that I had made the right choice and had the right agent that will be there for me."
We responded:
"Mildred, thank you so much for the kind review! We are so glad to have you as a customer. "
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Raina Ghormley

December 19, 2023

5  out of  5
rating by Raina Ghormley
"Dustin is AMAZING!! He saved us a whole bunch of money and was so helpful!!!"
We responded:
"Thank you so much for your business, Raina and Charles! We appreciate it and glad we were able to help! "
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Kim Stone

September 8, 2023

5  out of  5
rating by Kim Stone
"Great people to work with!!"
We responded:
"Thank you so much for the kind review, Kim! We appreciate your business. "
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Elmer Rodriguez

June 9, 2023

5  out of  5
rating by Elmer Rodriguez
"Great service and a great place to be a part of. Look no further for your insurance needs, Dustin Cooley is your man."
We responded:
"Thank you, Elmer! We are thankful to have you as part of our team! "
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E Rod

June 9, 2023

5  out of  5
rating by E Rod
"They were great and helped me with the best option for life insurance for me and my family!"
We responded:
"E, thank you so much for your kind review! We are thankful we had to opportunity to protect your family with life insurance!"
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Isac Noel

June 9, 2023

5  out of  5
rating by Isac Noel
"Great experience with this office and their rep Elmer. Love that name! He was helping and got me through the process for life insurance smoothly."
We responded:
"Isac, thank you for sharing your great experience. Elmer is a huge asset to our team. We appreciate your business! "
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matthew rakestraw

May 31, 2023

5  out of  5
rating by matthew rakestraw
"Dustin was very easy to work with. Really quick at responding and did an excellent job at explaining everything. I highly recommend Dustin Cooley - State Farm Insurance. At the end of the day he saved me $3500 a year. I wish I could give you 10 stars. Thanks Dustin"
We responded:
"Matthew, thank you so much for that kind review! We appreciate your business. Very glad to save you money and look forward to taking care of you for many years to come! "
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Karen Kitchens

April 19, 2023

5  out of  5
rating by Karen Kitchens
"great person would recommend"
We responded:
"Karen, thank you so much for your kind review. We appreciate your business!!"
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Terri

April 6, 2023

5  out of  5
rating by Terri
"They always go above and beyond!"
We responded:
"Terri, thank you so much. It means a ton to have long term customers like yourself! "
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Smith Smith

April 6, 2023

5  out of  5
rating by Smith Smith
"Highly recommended if you are in need of insurance, give Dustin Cooley (State Farm) a call. Great customer service and he will get the best rates and price for you!!"
We responded:
"Thank you so much Bridget! We appreciate your business and kind review!"
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Samuel Ellis

March 14, 2023

5  out of  5
rating by Samuel Ellis
"If I could add a 6th star I would. I switched insurance companies not just because of how much money Dustin saved me but because how polite, professional and simple he made the whole experience."
We responded:
"Thanks Sam! We appreciate it and thank you for your business! "
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WESpower13

March 11, 2023

5  out of  5
rating by WESpower13
"Great service! They are the best around! Always willing to go above and beyond to make it happen!"
We responded:
"Thank you Wesley, we appreciate your review and loyalty as a great, long term customer! "
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Shiquenda Morine

February 23, 2023

5  out of  5
rating by Shiquenda Morine
"Super nice and polite as soon as i walked in his office ."
We responded:
"Thank you so much for your business and review Shiquenda! "
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TEXASMADE2REAL

December 14, 2022

5  out of  5
rating by TEXASMADE2REAL
"Dustin Cooley is one of the best in the area and they are super cool and friendly"
We responded:
"Thanks Curtis! We appreciate you being a loyal customer!"
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Hunter Jones

November 15, 2022

5  out of  5
rating by Hunter Jones
"Dustin is competent and reliable. He always ensures (pun intended) my rates are as low as possible. When my house flooded the claim process was unbelievable smooth thanks entirely to Dustin."
We responded:
"Thank you so much Hunter!"
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darla jones

November 15, 2022

5  out of  5
rating by darla jones
"The best customer service!!!"
We responded:
"Thank you Darla!!"
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britt jones

November 15, 2022

5  out of  5
rating by britt jones
"Great guy. Your not just a number with Dustin!"
We responded:
"Thank you Britt!!"